Contact Us

Have questions?

Have a question or feedback? Fill out the form below, and we'll get back to you.

    We've Got Answers

    Questions? We're glad you asked.

    If you're new or looking for answers to your questions, find solutions to common inquiries about our products, orders, and policies.

    Sol International Medical specializes in a wide range of platinum-level aesthetic devices, including laser hair removal systems, IPL machines, radiofrequency skin tightening devices, microdermabrasion units, and more. We carefully curate our selection to ensure we offer the latest and most effective technologies available.

    Our team of expert aesthetic specialists is here to guide you through the process. During a complimentary consultation, we'll discuss your individual goals, skin type, and budget to recommend the best device for you.

    Yes, all of our platinum devices are FDA-cleared or approved for their intended uses, ensuring safety and efficacy.

    We offer comprehensive warranties on all our devices, typically ranging from 1 to 3 years depending on the specific model. This provides you with peace of mind knowing that your investment is protected.

    Yes, we understand that investing in a high-end aesthetic device can be a significant financial decision. We partner with reputable financing companies to offer flexible payment plans tailored to your needs.

    We want you to be completely satisfied with your purchase. While most devices are non-returnable due to hygiene reasons, we offer a satisfaction guarantee period during which you can contact us with any concerns or questions.

    We provide ongoing technical support and access to educational resources to help you get the most out of your device. You can reach our dedicated customer support team via phone, email, or online chat for prompt assistance.

    Yes, we ship our devices worldwide. Please contact us for specific shipping rates and delivery times to your location.

    These FAQs cover some common questions, but feel free to adapt them to address any other concerns that might be relevant to your target audience.